You can save your game progress by SIGNING IN.

You can sign in from the TITLE SCREEN or from SETTINGS > MY ACCOUNT page. Make sure to remember

which account you used to sign in to the game as you’ll need that exact account to reload your progress once

you’re signed out of the game, deleted and reinstalled, or should you wish to continue playing on another device.

If you experience any problems with the mobile app, try the steps below to troubleshoot the problem:

1. Check if you have stable wi-fi or internet connection.

2. Reboot your wi-fi router if you have one: unplug it for 30 sec and then plug it in again.

3. Try switching from your wi-fi to phone data and vice versa.

4. Check if you have the latest version of the app -> update your app to the latest version.

5. Reboot your phone.

In case the problem still occurs after you perform the steps above, please,

try to delete the app from your device completely and reinstall the app from the App Store again.

Contact Help Center or support@delishmatch.com for any further assistance.

No, it is not possible to connect Delish Match with your Facebook account. 

However your progress is being well stored on your mobile device.

Energy can help run the restaurant. Your restaurant will run faster

if you use boosters or use energy to manage staff and customers.

In addition, you need some Energy to play the Stages, which is essential for running the restaurant.

Coins are the in-game currency which can be used to buy the Decors.

Also, hiring and upgrading staff requires some coins.

As you earn more and more coins, you can run the restaurant much better and make it a lot fancier! 

There are various ways to acquire the Coins, such as gathering more customers,

clearing the Stages, watching Ads, or purchasing them.

With Gems, you can buy the Coins and Energy, or have more Moves in the Match-3 Stage games.

Gems can be acquired in various ways, such as by completing Missions, clearing all the Stages,

upgrading the Stars rating, etc. You can also purchase them from the Gem shop by clicking the Gem icon at the top of the screen.

Once you enter a Stage, the Game Items will appear on the right side of the Match-3 game board. 

You can use them anytime during the play, and they will help you clear the stage more easily.

Click on the item you'd like to use at the time you want.

Once you clear the Stages, the items will be unlocked sequentially.

Visit the shop by clicking the + button next to the Gem icon and you will see the items available.

Just click on the package you would like to get!

Unfortunately we're not able to issue refunds as all billing processes are being managed by the following platforms:

- Apple (iOS) or Amazon (kindle)

So please check your purchase history, for example, this is how to ask for a refund (Amazon):

https://pay.amazon.com/help/201212360

To request a refund from Apple, please refer to this article:

https://www.imore.com/how-to-get-refund-itunes-app-store

- Google (if you play on Android device)

If payment went through properly, the receipt should be in your purchase history.

Please send the receipt to support@delishmatch.com with a reason for requesting a refund.

This is a very common practice of Apple.

Sometimes Apple charges your card several days after the purchase was made

and they also group purchases made on different dates and charge them all at once as well,

you can learn more about it at: https://support.apple.com/en-us/HT201359

Hence it is highly possible that you were charged for purchases made on different dates all together,

I recommend that you recheck your purchase history at Apple to see if everything looks alright there:

1. Go to Settings > [your name] > iTunes & App Store.

2. Tap your Apple ID, then tap View Apple ID. You might be asked to authenticate your Apple ID.

3. Scroll to Purchase History and tap it.

Yes, just SIGN IN to the game with the same account that you used to sign in on your previous device.

You can continue playing from where you left off on any device as long as you sign in with that same account.

Alternatively, if you still have your old device with you,

1. On your old device, open the game and go to SETTINGS > MY ACCOUNT > GET ACCOUNT CODE
2. Write down the temporary account code. Do not share your account code with others.
3. On your new device, open the game and go to TITLE SCREEN or SETTINGS > MY ACCOUNT
4. Select ENTER ACCOUNT CODE and type in the account code you’ve written down on step2.